Privacy Policy

How your personal information is collected, used and stored by Eleanor Rose Pilates.

Privacy Policy

Eleanor Rose Pilates respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and store personal information when you use our website, complete forms, attend classes, join online services or use the Eleanor Rose Pilates app.

Information we may collect

We may collect personal information such as:

Your name

Email address

Phone number

Date of birth

Emergency contact details

Health, medical or injury information submitted through our forms

Class, membership or booking information

App account details and usage information

Messages or enquiries you send to us

How we use your information

We use your information to:

Manage your classes, bookings, memberships and online access

Provide safe and appropriate Pilates instruction

Respond to enquiries and support requests

Send relevant updates about your account, classes or services

Maintain records for business and legal purposes

Improve our services, website and app experience

Medical and health information

If you complete a Medical PAR-Q or health declaration form, the information you provide is used to help support your safe participation in Eleanor Rose Pilates classes, sessions and online services.

This information will only be accessed where needed and will not be shared publicly.

How your information is stored

Information may be stored securely through systems used by Eleanor Rose Pilates, including website forms, email, booking systems, app services and secure business records.

We take reasonable steps to keep your information safe and only keep it for as long as needed.

Sharing your information

We do not sell your personal information.

We may share limited information with trusted service providers where necessary to run the business, website, app, forms, emails, bookings or online services.

Your rights

You can contact Eleanor Rose Pilates to ask about the personal information held about you, request corrections, or ask for your data to be deleted where appropriate.

Contact

For any privacy questions, please contact Eleanor Rose Pilates using the details on the Contact page.